Understanding the customer journey
Lee Hill
November 26, 2019
“Focus on the customer journey”. That’s what all those trendy marketing folks are saying now, isn’t it? If you’re a
“Focus on the customer journey”. That’s what all those trendy marketing folks are saying now, isn’t it? If you’re a
What exactly is CRO and what is UX? Should we even care if they’re similar or not? Before we jump in, these terms CRO & UX relate to techniques that website owners use to help improve the website experience which will help increase enquiries and/or sales. And, this is why I think we should care: a website that isn’t generating these isn’t doing its job.
Right now, things couldn’t be more exciting for the brave digital marketeer. WELCOME TO THE FUTURE. In this post we’ll
Now we’re firmly into 2019, we thought it was a great time to look at some of the best User Experience elements around. These quick fixes can really boost user engagement, user interaction and – crucially – user conversion. The insights below focus on ten features of the familiar website journey, which follow a path of tried and tested elements. Here’s our top UX practices for 2019.
Introducing our new video series, 10 Second Insights. Today, Josh explains what to do if your bounce rate looks suspiciously
Users no longer want to interact with others in the same ways they used to. Instead, users value the convenience
A UX website audit is becoming as essential as a lead-generation strategy. Partly thanks to changing tech, partly thanks to changing users. Here’s an essential checklist of what yours needs to cover.
What Google’s June 2021 Core Update Means for Your Website? It means you need to do a little housekeeping to ensure you stay the right side of their algorithmic tinkerings.
What if you could fire the sales team, sit back and watch your high converting website single-handedly convert every lead in sight? This is, of
Web design is full of fancy terms. Neumorphism is one of them. Here we take a brief detour from the feet-on-the ground UX hard graft and walk through the amusement park of Neumophic web design.