Understanding the customer journey
Lee Hill
November 26, 2019
âFocus on the customer journeyâ. Thatâs what all those trendy marketing folks are saying now, isnât it? If youâre a
âFocus on the customer journeyâ. Thatâs what all those trendy marketing folks are saying now, isnât it? If youâre a
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Now we’re firmly into 2019, we thought it was a great time to look at some of the best User Experience elements around. These quick fixes can really boost user engagement, user interaction and â crucially â user conversion. The insights below focus on ten features of the familiar website journey, which follow a path of tried and tested elements. Here’s our top UX practices for 2019.
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