Understanding the customer journey
Lee Hill
November 26, 2019
“Focus on the customer journey”. That’s what all those trendy marketing folks are saying now, isn’t it? If you’re a
“Focus on the customer journey”. That’s what all those trendy marketing folks are saying now, isn’t it? If you’re a
Website user testing is one of the most valuable weapons in our arsenal. In our experience, it consistently finds some
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Now we’re firmly into 2019, we thought it was a great time to look at some of the best User Experience elements around. These quick fixes can really boost user engagement, user interaction and – crucially – user conversion. The insights below focus on ten features of the familiar website journey, which follow a path of tried and tested elements. Here’s our top UX practices for 2019.
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